Canon Vixia HG20 Instruction Manual

Contents

Canon Vixia HG20 Instruction Manual Manual pdf 101 page image

101Trouble?If you have a problem with your camcorder, refer to this section. Sometimes what youthink is a malfunction of the camcorder may have the simplest of solutions - pleaseread the “CHECK THIS FIRST” box before going on to the more detailed problemsand solutions. Consult your dealer or a Canon Service Center if the problem persists.CHECK THIS FIRSTPower sourceThe camcorder will not turn on or it turns off by itself.- The battery pack is exhausted. Replace or charge the battery pack ( 23).- Remove the battery pack and reattach it correctly.Cannot charge the battery pack.- Make sure the camcorder is off so charging can start.- The battery pack is too hot. Charging will start once the battery pack temperature is below 40 °C (104 °F).- Charge the battery pack in temperatures between 0 °C and 40 °C (32 °F and 104 °F).- The battery pack is damaged. Use a different battery pack.A noise can be heard from the compact power adapter.- A faint sound can be heard while the compact power adapter is connected to a power outlet. This is not amalfunction.After using the camcorder for a long time, it becomes hot.- This is not a malfunction. Turn off the camcorder and let it cool down before resuming use.The battery pack is exhausted extremely quickly even at normal temperatures.- The battery may have reached the end of its battery life. Buy a new battery pack.TroubleshootingPower supplyIs the battery charged? Is the compact power adapter correctly connected to thecamcorder? ( 23)RecordingDid you turn the camcorder on and set the mode dial to or ? If you are recordingon a memory card, is one correctly inserted into the camcorder? ( 32)PlaybackDid you turn the camcorder on and set the mode dial to or ? If you are playingback recordings from a memory card, is one correctly inserted into the camcorder?( 32) Does it contain any recordings?COPY