137AdditionalInformationETroubleshootingIf you have a problem with your camcorder, refer to this checklist. Consult your dealer or aCanon Service Center if the problem persists.Power SourceRecording/PlaybackProblem Cause SolutionCamcorder will not turn on. Battery pack is exhausted. Replace or charge the batterypack.13Battery pack is not correctlyattached.Attach the battery packcorrectly.13The camcorder switches offby itself.Battery pack is exhausted. Replace or charge the batterypack.13Power save function hasbeen activated.Turn on the camcorder. 25Cassette compartment willnot open.Battery pack is exhausted. Replace or charge the batterypack.13Cassette compartment coveris not fully open.Open the cassettecompartment cover fully.16Cassette compartmentstopped during loading/unloading.Battery pack is exhausted. Replace or charge the batterypack.13The camcorder malfunctions. Consult a Canon ServiceCenter.–LCD/viewfinder switches onand off.Battery pack is exhausted. Replace or charge the batterypack.13Battery pack will not charge. Battery packs will not chargeoutside the temperaturerange of 0 °C and 40°C (32°F and 104 °F).Charge the battery pack intemperatures between 0 °Cand 40 °C (32 °F and 104 °F).–Battery packs become hotwith use and may not charge.Wait until the battery packtemperature is below 40 °C(104 °F) and retry charging.–The battery pack is damaged. Use a different battery pack. –Problem Cause SolutionButtons will not work. Camcorder is not turned on. Turn on the camcorder. 25Cassette is not loaded. Load a cassette. 16“ ” flashes on the screen. Cassette is not loaded. Load a cassette. 16“ ” flashes on the screen. Battery pack is exhausted. Replace or charge the batterypack.13“ ” flashes on the screen. Condensation is detected. See reference page. 132“REMOVE THE CASSETTE”appears on the screen.Camcorder stopped operatingto protect the tape.Unload and reload thecassette.16The wireless controller will notwork.[WL.REMOTE] is set to[OFF ].Set [WL.REMOTE] to [ON]. 75The battery of the wirelesscontroller is exhausted.Replace the battery. 20
