Canon i900D Series Quick Start Manual

Also see for 900D - i Color Inkjet Printer: Setup instructions Printing guide Printing guide Quick start guide Printing guide

Contents

Canon i900D Series Quick Start Manual Manual pdf 48 page image

Troubleshooting43Cannot Install the Printer DriverProblem Possible Cause Try ThisCannot Install thePrinter DriverInstallationprocedure notfollowed correctlyFollow theEasy Setup Instructions packaged with your printer for proper printerdriver installation.If the installer was forced to terminate due to an error, Windows may be unstable.Remove the CD-ROM from the CD-ROM drive and restart your computer. Reinstallthe printer driver. If this problem persists, refer to your Windows documentationfor more information.Other applicationsrunning in thebackgroundOther applications opened on your computer can interfere with the installationroutine. Close all open software applications before reinstalling the printer driver.Refer to theEasy Setup Instructions for installing the printer driver.Installation doesnot startautomatically whenthe CD-ROM isinserted into thedriveIf the printer driver installation did not start automatically after inserting the CD-ROM into the CD-ROM drive:1. Click StartStartStartStart and select My ComputerMy ComputerMy ComputerMy Computer.2. Double-click the CD-ROMCD-ROMCD-ROMCD-ROM icon.For non-Windows XP users, open the My ComputerMy ComputerMy ComputerMy Computer window, and then double-clickthe CD-ROMCD-ROMCD-ROMCD-ROM icon.Double-click the CD-ROMCD-ROMCD-ROMCD-ROM icon on your desktop to start installation.Installation CD-ROM not workingproperlyEnsure that there are no problems with the Setup Software & User’s Guide CD-Setup Software & User’s Guide CD-Setup Software & User’s Guide CD-Setup Software & User’s Guide CD-ROM.ROM.ROM.ROM.Use Windows Explorer to ensure that the CD-ROM can be read.Ensure that the CD-ROMCD-ROMCD-ROMCD-ROM icon is displayed on the desktop.If there is any problem with the CD-ROMCD-ROMCD-ROMCD-ROM, contact the Customer Care Center.Unable to proceedbeyond the PrinterPort ScreenReinstall the printer driverReinstall the printer driverReinstall the printer driverReinstall the printer driver1. Click CancelCancelCancelCancel.2. When the Terminate Installation screenis displayed, click OKOKOKOK.3. Click ExitExitExitExit, then remove the CD-ROM.4. Turn the printer off.5. Restart the computer.6. Carefully follow the proceduresdescribed in theEasy SetupInstructions and reinstall the driver.