Troubleshooting46Troubleshooting Printer HardwareProblem Possible Cause Try ThisPrinter Does NotStart or PrinterStops DuringPrint JobsThe card slot iswrite-enabled.If the card slot is write-enabled using the Memory Card Utility or BJ Utility, "CardSlot is Write-Enabled" appears on the LCD and printing is disabled.Change the card slot setting to the read-only mode.1. Check that a memory card is not inserted in the printer.2. Click StartStartStartStart, and select All ProgramsAll ProgramsAll ProgramsAll Programs (or ProgramsProgramsProgramsPrograms), Canon UtilitiesCanon UtilitiesCanon UtilitiesCanon Utilities, MemoryMemoryMemoryMemoryCard UtilityCard UtilityCard UtilityCard Utility, and then USB Memory Card SettingUSB Memory Card SettingUSB Memory Card SettingUSB Memory Card Setting.3. Click the Next button on the USB Memory Card SettingUSB Memory Card SettingUSB Memory Card SettingUSB Memory Card Setting screen and select Read-Read-Read-Read-only Modeonly Modeonly Modeonly Mode on the screen displayed.4. Click the NextNextNextNext button.5. Click the FinishFinishFinishFinish button.1. Check that a memory card is not inserted in the printer.2. Select ApplicationApplicationApplicationApplication from the GoGoGoGo menu and double click the BJ UtilityBJ UtilityBJ UtilityBJ Utility icon.3. Select Read-only ModeRead-only ModeRead-only ModeRead-only Mode.4. Click OKOKOKOK.Print head hasoverheated due tolong periods ofcontinuous printingStop printing and turn the printer off for at least 15 minutes to allow the print headto cool down.The print head tends to overheat when printing continuously for long periods oftime. The print head is designed to automatically pause at line breaks beforeresuming printing in order to cool down.Printing high-resolutionphotographs andgraphicsWait until the print job finishes.The PowerPowerPowerPower lamp flashes green while the print data is being processed. Printingphotographs and high-density graphics can take time.Printer cable is toolongAvoid using USB cables longer than 16.4 feet.There may beproblems in youroperating systemRestart your computer. It may solve the problem.Delete undesired print job if there is any. Use BJ Status Monitor in Windows orPrint Center in Macintosh for the deletion.1. Open the Printer Properties dialog box.See "Opening the Printer Properties Dialog Box Directly from the Start MenuOpening the Printer Properties Dialog Box Directly from the Start MenuOpening the Printer Properties Dialog Box Directly from the Start MenuOpening the Printer Properties Dialog Box Directly from the Start Menu"on page 11.2. Click MaintenanceMaintenanceMaintenanceMaintenance tab and then click Start Status MonitorStart Status MonitorStart Status MonitorStart Status Monitor.3. Click Display Print QueueDisplay Print QueueDisplay Print QueueDisplay Print Queue.4. Select Cancel All DocumentsCancel All DocumentsCancel All DocumentsCancel All Documents in the PrinterPrinterPrinterPrinter menu.When the confirmation message is displayed, click YesYesYesYes.The print job is deleted.1. Select ApplicationsApplicationsApplicationsApplications from the GoGoGoGo menu.2. Double-click the Print CenterPrint CenterPrint CenterPrint Center icon in the UtilitiesUtilitiesUtilitiesUtilities folder.3. Double-click i900Di900Di900Di900D displayed under NameNameNameName in the Printer ListPrinter ListPrinter ListPrinter List.4. Click to select an undesired document and click Delete icon .The print job is deleted.CautionCautionCautionCaution The area around the print head can become extremely hotduring extended print operation. Always avoid touching theprint head and its peripheral components.Note In Windows Me or Windows 98Click to select an undesired document and select Purge PrintPurge PrintPurge PrintPurge PrintDocumentsDocumentsDocumentsDocuments in the PrinterPrinterPrinterPrinter menu.