Paper Feeding Problems 9-13Troubleshooting9Repeated paper jams occur.Q Is the proper paper loaded?A Check that the size, thickness and type of the paper you are using. (See "PrintMedia Requirements," on p. 2-1.)Q Is the proper paper loaded correctly?A Be sure to fan the paper stack before loading it in the cassette. This keeps thesheets of paper from sticking together.Q Is the output tray free of obstructions?A Do not place the delivered paper back on the output tray. (See "Face DownPaper Output Area," on p. 2-15.)A Do not place objects other than paper on the output tray. (See "Face DownPaper Output Area," on p. 2-15.)Q Is the machine installed in a proper location?A Check that the machine is installed in the proper location. (For informationabout specifications of the machine, see "Specifications," on p. 11-1. For safetywarnings and cautions, see "Installation," on p. xiv.Envelopes do not feed correctly.Q Are the envelopes loaded correctly?A Make sure the envelopes are loaded correctly. (See "Loading an Envelope inthe Multi-Purpose Feeder," on p. 2-9.) Load an envelope one by one in themulti-purpose feeder.Q Is the proper envelope loaded?A Load the recommended envelopes (COM10, MONARCH, DL, or ISO-C5) in themulti-purpose feeder. (See "Loading an Envelope in the Multi-Purpose Feeder,"on p. 2-9.)
