CHAPTERCustomer Support 1-11IntroductionThis chapter describes the main components, the operation panel and the standby display ofthe machine. It also explains how to set the energy saver function.Customer SupportYour machine is designed with the latest technology to provide trouble-freeoperation. If you encounter a problem with the machine's operation, try to solve it byusing the information in Chapter 9, "Troubleshooting." If you cannot solve theproblem or if you think your machine needs servicing, contact Canon AuthorizedService Facilities or the Canon Customer Care Center at 1-800-828-4040 betweenthe hours of 8:00 A.M. to 8:00 P.M. EST Monday through Friday and 10:00 A.M. to8:00 P.M. on Saturday.For Canadian UsersCanon Canada Inc., offers a full range of customer technical support* options:• For interactive troubleshooting, e-mail technical support, the latest driverdownloads and answers to frequently asked questions (www.canon.ca)• Automated interactive telephone support on most current products 24 hours, 7days a week (1-800-652-2666).• Free live technical support 9:00 A.M. to 8:00 P.M. EST Monday through Friday(excluding holidays) for products still under warranty (1-800-652-2666)• The location of the authorized service facility nearest you (1-800-652-2666)If the problem cannot be corrected by using one of the above technical supportoptions, repair options are available at the time of your call to the Free live technicalsupport number above or via the website at www.canon.ca* Support program specifics are subject to change without notice.
