Canon imagePROGRAF iPF6400 Basic Manual

Also see for imagePROGRAF iPF6400: Troubleshooting guide Setup guide Brochure & specs User guide

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Documents are printed in monochromeDocuments are printed in monochromeCause Corrective ActionIn the Advanced Settings of the printer driver,Monochrome or Monochrome (Photo), is speci-fied in Color Mode.In the Advanced Settings of the printer driver, specify Color in Color Mode and tryprinting again.The Printhead nozzles are clogged. Print a test pattern to check the color ink nozzles and see if they are clogged.(See "Checking for Nozzle Clogging.") →User's GuideLine thickness is not uniformLine thickness is not uniformCause Corrective ActionIn the Special Settings dialog box ofthe Windows printer driver, FastGraphic Process is selected.Access the printer driver Properties dialog box from Print in the File menu of the source applica-tion, and follow these steps to print.1. Clear the option Open Preview When Print Job Starts on the Main sheet.2. Clear the option Page Layout on the Layout sheet.3. Click the Special Settings button on the Layout sheet to display the Special Settings dialogbox, and then clear the option Fast Graphic Process.The blue Switch on the platen is setincorrectly.Move the Switch numbered corresponding to the size of paper for printing opposite to the ● posi-tion.(See "Setting the Blue Switch on the Platen.") →P.106The type of paper specified in theprinter driver does not match the typeloaded in the printer.Load paper of the same type as you have specified in the printer driver.(See "Loading Rolls in the Printer.") →P.11(See "Loading Sheets in the Feed Slot.") →P.17Make sure the same type of paper is specified in the printer driver as you have loaded in theprinter.1. Press the Stop button and stop printing.2. Change the type of paper in the printer driver and try printing again.Incorrect Printhead alignment value. When printing fine lines or text at high precision on glossy or semi-glossy photo or proofing pa-per, set the optimal Printhead height before aligning the printhead.(See "Enhancing Printing Quality.") →User's GuideIn the Control Panel menu, use a lower Head Height setting.(See "Troubleshooting Paper Abrasion and Blurry Images.") →User's GuideDepending on the type of paper, thethickness of printed lines may be no-ticeably inconsistent.Specify Proof in Print Priority in the printer driver.(See "Giving Priority to Particular Graphic Elements and Colors for Printing.") →User's GuideLines or colors are misalignedLines or colors are misalignedCause Corrective ActionThe Printhead is not being aligned cor-rectly.Adjust the Printhead alignment.(See "Automatic Adjustment to Straighten Lines and Colors.") →P.85(See "Manual Adjustment to Straighten Lines and Colors.") →User's GuideWhen printing fine lines or text at high precision on glossy or semi-glossy photo or proofingpaper, set the optimal Printhead height before aligning the printhead.(See "Enhancing Printing Quality.") →User's GuideIn the Control Panel menu, use a lower Head Height setting.(See "Troubleshooting Paper Abrasion and Blurry Images.") →User's GuideThe type of paper specified in the printerdriver does not match the type loaded inthe printer.Load paper of the same type as you have specified in the printer driver.(See "Loading Rolls in the Printer.") →P.11(See "Loading Sheets in the Feed Slot.") →P.17Make sure the same type of paper is specified in the printer driver as you have loaded in theprinter.Documents are printed in monochrome iPF6400Basic GuideTroubleshooting Problems with the printing quality110