Network Connection Problems and Remedies7-27TroubleshootingNetwork Connection Problems and RemediesThis section describes the causes of network connection problems, and how toresolve them.Unable to Set up a NetworkCause [Change Settings/Display Connection Confirm.] is set to 'Off'.Remedy Set [Change Settings/Display Connection Confirm.] to 'On'. is displayed on the control panel.Cause 1 The machine and cable are not properly connected.Remedy Turn OFF the machine's power switches, check that the machine is connectedto the network using the proper cable, and then turn them ON. (See"Connecting the Machine to a Computer or Network," on p. 2-3.)Cause 2 [Change Settings/Display Connection Confirm.] is set to 'On', although themachine is not connected to a network.Remedy Set [Change Settings/Display Connection Confirm.] to 'Off'.The machine automatically connects to a destination other than the intended destination viaits dial-up access (when a dial-up router is connected to your network).Cause The machine periodically or temporarily communicates with devices on yournetwork. If a dial-up router or NetWare file server is on the network to which themachine is connected, the machine connects to a destination other than theintended destination, depending on the settings of the machine or dial-uprouter. This may result in subscriber line charges and call charges.Examples:• The file or mail server's host name or IP address set on the machine does notexist on the network.• The DNS server exists on an external network.• You attempt to access a device connected to an external network, if thedevice's information is set on the DNS server on the network to which themachine is connected.
