Printing Problems 4-74TroubleshootingPrinting ProblemsIf you have trouble printing, we recommend resolving the problems with thefollowing remedies.NOTEPlease contact your local authorized Canon dealer if a problem persists, or if youencounter problems not listed below.Printer TroubleThe printer does not work.Cause 1 There is data remaining in the printer's memory. (The Processing/Data Indicatoris flashing or lit.)Remedy Print out the data. (See Chapter 5, "Checking Job and Device Status," in theReference Guide.)Cause 2 There is a problem with the printer or the software.Remedy Look at the message on the display and act accordingly. (See "When aMessage Is Displayed," on p. 4-3.)Printing stops before the job is complete.Cause There is data remaining in the printer's memory. (The Processing/Data Indicatoris flashing or lit.)Remedy Print out the data. (See Chapter 5, "Checking Job and Device Status," in theReference Guide.)You cannot print a job or store a job.Cause The total number of pages in all jobs (maximum capacity is 8,000 pages) or sizeof the data in the hard disk has exceeded the limit which can be processed.Remedy 1 Delete other processes, documents, or forms stored in the box, cancel otherjobs being processed, or wait until those jobs are finished, then print again.Remedy 2 Divide the job, then print again.
