Canon imagerunner 4570 Printer Manual

Also see for imageRUNNER 2270: Media guide Driver guide Specifications Network guide Service manual

Contents

Printing Problems4-84TroubleshootingYou cannot store a secured print job.Cause The number of secured jobs stored in the machine has exceeded the maximumcapacity of 50 jobs, or the total number of pages that are stored or are in jobshas exceeded the limit (8,000 pages).Remedy Delete other secured jobs, or wait until those jobs have finished printing, thenprint again.Printing ProblemsMeaningless characters are being printed.Cause 1 You have printed from Windows without installing the printer driver for Windowsthat was included with the machine.Remedy Install the printer driver for Windows that was included with the machine andprint the data again. (See Chapter 2, "Getting Started," in the PCL Driver Guide,the PS Driver Guide, or the UFR II Driver Guide.)Cause 2 MS-DOS application software printer settings are incompatible.Remedy Reset the MS-DOS application software printer settings on a printer that iscompatible with the machine. (See the application software manual.)A font that is different from the one specified is printed.Cause The 'Send According to Font Substitution Table' setting has been set on theprinter driver for Windows.Remedy Set the 'Send According to Font Substitution Table' setting to the correct settingand print the data again. (See the Help function on the printer driver.)You cannot print the last page.Cause The command that identifies the end of the data has not been sent from the PC.(The Processing/Data Indicator is flashing or lit.)Remedy Clear the print data. (If you print from application software that does not have aprint function and the last page of data is not a full page, the data will remain inthe machine's memory.) (See Chapter 5, "Checking Job and Device Status," inthe Reference Guide.)