Ink Is Not EjectedCheck1 Has the ink run out?Check the Support Code on the touch screen and take the appropriate action to resolve the error.Support Code ListCheck2 Is the orange tape or protective film remaining?Make sure that all of the protective film is peeled off and the Y-shape air hole is exposed, as illustrated in (A).If the orange tape is left as in (B), pull the orange tape and remove it.Check3 Are the print head nozzles clogged?Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles.Refer to When Printing Becomes Faint or Colors Are Incorrect for the Nozzle Check Pattern printing, Print HeadCleaning, and Print Head Deep Cleaning.• If the Nozzle Check Pattern is not printed correctly:Check to see if a particular color's ink tank is not empty.If the Nozzle Check Pattern is not printed correctly though ink is sufficient, perform the Print Head Cleaningand try printing the Nozzle Check Pattern again.• If the problem is not resolved after performing the Print Head Cleaning twice:Perform the Print Head Deep Cleaning.If the problem is not resolved after performing the Print Head Deep Cleaning, turn off the machine andperform another Print Head Deep Cleaning after 24 hours.• If the problem is not resolved after performing the Print Head Deep Cleaning twice:If Print Head Deep Cleaning does not resolve the problem, the print head may be damaged. Contact theservice center.67
