DCLCD DCL22 User Manual
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DCL22 Page41LIMITED PRODUCT WARRANTYPlease read this warranty card carefully, it is a “ONE-YEAR LIMITEDWARRANTY” on parts and labor and is only valid when purchased from anAuthorized Reseller, only on new and non-refurbished product, and availableto customers in the Continental US, Alaska, Hawaii and Puerto Rico. Seebelow for the DCLCD Extended Service warranty.DCLCD’s ResponsibilityDCLCD Displays purchased in the United States are warranted to be free fromdefects in materials or workmanship for a period of one (1) year from the dateof their original retail purchase. If the unit fails to conform to this warranty, wewill service the monitor using new or refurbished parts.Service LaborDuring a period of one (1) year from the effective warranty date, DCLCD willprovide, when needed, service labor to repair a manufacturing defect atDCLCD’s own Service Center. To obtain warranty service in the Untied States,you must first call our Customer Support at (800) 788-2878. The determinationof service will be made by DCLCD Customer Support. PLEASE DO NOTRETURN YOUR UNIT TO DCLCD WITHOUT PRIOR AUTHORIZATION.PartsNew or remanufactured replacements for defective parts will be used forrepairs by DCLCD at its designated Service Center for one (1) year from theeffective warranty date. Such replacement parts are warranted for theremaining portion of the original warranty period.ServiceDuring the one (1) year warranty period, DCLCD will, at its option and solediscretion, repair or replace defective parts, including replacement of the entirePanel. The Customer will be required to ship the unit to the Service Centerindicated at the time Customer Support is contacted to make the necessaryrepairs, you are responsible for all transportation charges to the service facility.DCLCD is NOT responsible for the de-installation or re-installation of the unit.Packaging and Shipping InstructionWhen you send the product to an authorized DCLCD service facility you mustuse the original carton box and packing material or an equivalent asdesignated by DCLCD.Not CoveredThis warranty does not cover defects, malfunctions or failures resulting fromshipping or transit accidents, abuse, misuse, operation contrary to furnishedinstructions, operation on incorrect power supplies, operation with faultyassociated equipment, modification, alteration, improper servicing, tamperingor normal wear and tear or TVs on which the serial number has been removedor defaced. Image Sticking caused by operating at excessive brightness levelsfor extended periods or mishandling are not covered by this warranty. |
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