33Before You Call for Serviceunnecessary service calls may be expensive, frustrating, and time-consuming. Before you call for service, pleasereview the Problem Solution Guide below.note: See Solutions to Common Baking Problems on page 16 for problems with cooking food.Problem: may be caused by: What to do:Nothing works Oven not connected to electricalpowerhave an electrician connect the oven to aproperly wired electrical connectionLock-out feature is on (“loCKeD”appears on the display)press and hold CanCel/seCure key for 5secondsOven’s sleep feature is on press any control panel key or open theoven door to cause the display to light upOven’s Sabbath feature turned on press CanCel/seCureOven will not heat Oven settings not correct press CanCel/seCure, then follow theOperating Your Oven – The Basics sec-tion on page 10Oven set for delay timed cooking Oven will turn on automatically at presettime. press “CanCel/seCure” to returnto normal operationNo time is displayed or the timeis incorrectTime of day not set See Clock section on page 6Oven’s sleep feature is on press any control panel key or open theoven door to cause the display to light upClock disabled See Enable/Disable the Clock on page 7Oven does not self-clean Door not shut tight Check for obstructions. Close door tightlyOven set for delay timed cleaning Oven will start to self-clean at preset time.press CanCel/seCure to return tonormal operationDouble ovens only: Other oven is on. Turn off other oven.Both oven lights will not work.(note: if only one light is notworking, the bulb is probablyburned out)Oven light disabled See Oven Lights section on page 9Oven is in the self-clean cycle Wait for completion of self-clean cycleOvens Sabbath feature is enabled press CanCel/seCureLight bulbs burned out See Replacing the Light Bulbs on page32Door will not open. Oven is in the self-clean cycle Check display. If display indicates “selF-Clean”, wait for display to indicate “Doorunlocked” to open doorProblem Solution Guide