Dacor EO127 Use And Care Manual

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Dacor EO127 Use And Care Manual Manual pdf 36 page image

34Warranty and ServiceGetting HelpBefore obtaining service, please review the ProblemSolution Guide starting on page 33. If you have per-formed the checks in the Problem Solution Guide andthe problem has not been remedied, please contact us atone of the numbers below. prior to requesting service, it ishelpful to be familiar with the terms and conditions in theWarranty section on this page.For warranty repairs, call:Dacor Distinctive servicephone: (877) 337-3226 (u.S.A. and Canada)Business Hours: 6:00 a.m. - 4:00 p.m. Pacific TimeFor non-warranty repairs, call:Dacor Customer servicephone: (800) 793-0093 (u.S.A. and Canada)Business Hours: 6:00 a.m. - 5:00 p.m. Pacific TimeContact us through our web site at:www.dacor.comAt Dacor, we believe that our quality of service equalsthat of our product. Should your experience with our ser-vice network or product be different, please contact ourCustomer Service Team and share your encounter withus. We will do our utmost to resolve the situation for youand deliver on our Dacor promise.If you need anything clarified, just let us know.WarrantyWhat Is CoveredCertIFICate oF WarrantIes: DaCor Wall oVensWItHIn tHe FIFtY states oF tHe u.s.a., tHe DIs-trICt oF ColumBIa, anD CanaDa*:FuLL ONE-YEAr WArrANTYIf your DACOr product fails to function within one year ofthe original date of purchase, due to a defect in materialor workmanship, DACOr will remedy the defect withoutcharge to you or subsequent users. The owner must pro-vide proof of purchase upon request, and have the appli-ance accessible for service.Warranty is null and void if non-CSA approved product istransported from the u.S.outsIDe tHe FIFtY states oF tHe u.s.a., tHeDIstrICt oF ColumBIa, anD CanaDa:LIMITED FIrST YEAr WArrANTYIf your DACOr product fails to function within one year ofthe original date of purchase, due to a defect in materialor workmanship, DACOr will furnish a new part, F.O.B.factory, to replace the defective part. All delivery, instal-lation, and labor costs are the responsibility of the pur-chaser. The owner must provide proof of purchase, uponrequest, and have the appliance accessible for service.What Is Not Covered• Service calls to educate the customer in the properuse and care of the product.• Failure of the product when used for commercial,business, rental or any application other than for resi-dential consumer use.• replacement of house fuses or fuse boxes or resettingof circuit breakers.• Damage to the product caused by accident, fire, floodor other acts of God.• Breakage, discoloration or damage to glass, metalsurfaces, plastic components, trim, paint or other cos-metic finish, caused by improper usage or care, abuseor neglect.THE rEMEDIES prOvIDED FOr IN THE ABOvE EXprESS WAr-rANTIES ArE THE SOLE AND EXCLuSIvE rEMEDIES. THErE-FOrE, NO OTHEr EXprESS WArrANTIES ArE MADE, ANDOuTSIDE THE FIFTY STATES OF THE uNITED STATES, THE DIS-TrICT OF COLuMBIA, AND CANADA, ALL IMpLIED WArrANTIES,INCLuDING BuT NOT LIMITED TO, ANY IMpLIED WArrANTY OFMErCHANTABILITY Or FITNESS FOr A pArTICuLAr uSE OrpurpOSE, ArE LIMITED IN DurATION TO ONE YEAr FrOM THEDATE OF OrIGINAL purCHASE. IN NO EvENT SHALL DACOr BELIABLE FOr INCIDENTAL EXpENSE Or CONSEquENTIAL DAM-AGES. NO WArrANTIES, EXprESS Or IMpLIED, ArE MADE TOANY BuYEr FOr rESALE.Some states do not allow limitations on how long animplied warranty lasts, or do not allow the exclusion orlimitation of inconsequential damages, so the above limi-tations or exclusions may not apply to you. This warrantygives you specific legal rights, and you may also haveother rights that vary from state to state.