19g itlar.the7”,loghedngnyedageTROUBlESHOOTINGBelow is a list of some of the possible malfunctions.if the problem cannot be resolved as described, contact Customer Services.PROBlEM POSSIBlE CAUSE REMEDYThe coffee is not hot The cups were not preheated. enable the cup warmer, leave the cups at least 20 minutesto warm up.Warm the cups by rinsing them with hot water (using thehot water function).The infuser has cooled down because 2/3 minutes haveelapsed since the last coffee was made.Before making the coffee, heat the infuser by pressing thebutton (see the sections “Tips for a hotter coffee”).a low coffee temperature is set. Set a high coffee temperature in the menu.The coffee is not creamyenough.The coffee is ground too coarsely. Turn the grinding adjustment knob one click anticlockwisetowards “1” while the coffee mill is in operation (fig. 8).Continue one click at a time until coffee delivery issatisfactory. The effect is only visible after delivering 2coffees.Wrong type of coffee use a type of coffee for espresso coffee makers.The coffee is delivered tooslowly or a drop at a time.The coffee is ground too finely. Turn the grinding adjustment knob one click clockwisetowards “7” while the coffee mill is in operation (fig.11). Continue one click at a time until coffee delivery issatisfactory. The effect is only visible after delivering 2coffees.The coffee does not come outof the spouts, but from aroundthe service door.The holes in the spouts are clogged with dry coffee dust. Clean the spouts with a toothpick, sponge or hard bristledkitchen brush.The coffee guide inside the service door is blocked andcannot swing.Thoroughly clean the coffee guide, particularly near thehinges.The coffee is delivered tooquickly.The coffee is ground too coarsely. Turn the grinding adjustment knob one click anticlockwisetowards “1” while the coffee mill is in operation (fig. 11).avoid turning the grinding adjustment knob excessivelyotherwise when you select two cups, the coffee may bedelivered a drop at a time.Coffee does not come out ofone of the spouts.The spouts are blocked. Clean the spouts with a toothpick (fig. 40).Water comes out of the spoutsinstead of coffee.The pre-ground coffee may be blocked in the funnel (a8). empty the funnel with the help of a knife, as described inthe section “Cleaning the pre-ground coffee funnel”.The milk is not frothed. The milk is not cold enough or is not semi-skimmed. you should ideally use skimmed or semi-skimmed milk atrefrigerator temperature (about 5°C).if the result is not as you wished, try changing brand ofmilk.The ring is not in the “CaPPuCCiNo” position. Push the ring downwards.The appliance does not comeon.it is not plugged into the mains socket. Plug into the mains socket.The main switch is not turned on. Place the main switch in the i position (fig. 29).The loNg coffee has too muchfrothThe coffee is ground too finely. Turn the grinding adjustment knob one click clockwisetowards “7” while the coffee mill is in operation (fig. 11).Continue one click at a time until coffee delivery issatisfactory.The effect is only visible after delivering 2 coffees.