There is too much paper in the tray. Remove excess paper from the tray.The paper is too thick. Use only paper that meets the specifications required by themachine. (See Print media specifications.)The paper keeps jamming. There is too much paper in the tray. Remove excess paper from the tray. If you areprinting on special materials, use the manual tray.An incorrect type of paper is being used. Use only paper that meets the specificationsrequired by the machine. (See Print media specifications.)There may be debris inside the machine. Open the front cover and remove any debris.Transparencies sticktogether in the paper exit.Use only transparencies specifically designed for laser printers. Remove eachtransparency as it exits from the machine.Envelopes skew or fail tofeed correctly.Ensure that the paper guides are against both sides of the envelopes.Printing problemsCondition Possible cause Suggested solutionsThe machine does notprint.The machine is notreceiving power.Check the power cord connections.The machine is notselected as the defaultmachine.Select your machine as your default machine in your Windows.Check the machine for the following:The front cover is not closed. Close the front cover.Paper is jammed. Clear the paper jam. (See Clearing paper jams.)No paper is loaded. Load paper. (See Loading paper in the tray.)The toner cartridge is not installed. Install the toner cartridge.If a system error occurs, contact your service representative.The connection cablebetween the computer andthe machine is notconnected properly.Disconnect the machine cable and reconnect it.The connection cablebetween the computer andthe machine is defective.If possible, attach the cable to another computer that isworking properly and print a job. You can also try using adifferent machine cable.The port setting isincorrect.Check the Windows printer setting to make sure that the printjob is sent to the correct port. If the computer has more thanone port, make sure that the machine is attached to thecorrect one.The machine may beconfigured incorrectly.Check the Printing Preferences to ensure that all of the printsettings are correct. (See Opening printing preferences.)The printer driver may beincorrectly installed.Repair the machine software. (See Installing USB connectedmachine’s driver, Installing network connected machine’sdriver.)The machine ismalfunctioning.Check the LEDs on the control panel to see if the machine isindicating a system error. Contact a service representative.Checking an error message is also possible from the PrinterStatus Monitor on your computer.The machine does notprint.The document size is sobig that the hard diskspace of the computer isinsufficient to access theprint job.Get more hard disk space and print the document again.The output tray is full. It can hold up to 80 sheets of plain paper. Once the paper isremoved from the output tray, the machine resumes printing.The machine selects print The paper option that was For many software applications, the paper source selection is