158 TroubleshootingMisfeed jamAction Yes No1 Ensure that papers are properly inserted on theMPF.Is the problem recovered?The task iscomplete.Proceed to theactioncorrespondingto the type ofthe print mediabeing used:• Thick - 2a• Thin - 2b• Envelope -2cIf performingmanual duplexprinting, go toaction 2d.If using paperother than theabove or if notperformingduplexprinting, go toaction 2e.2a Use thick paper that is 216 gsm or less.Is the problem recovered?The task iscomplete.Go to action3a.2b Use thin paper that is 60 gsm or more.Is the problem recovered?The task iscomplete.Go to action3a.2c Ensure that the envelope is properly loaded inthe MPF as instructed in "Loading Envelopes"on page 64.Is the problem recovered?The task iscomplete.Go to action3b.2d Ensure that the print media is not curled.Is the problem recovered?The task iscomplete.Go to action3a.