Troubleshooting 159Multi-feed jam2e Is the print media damp? Go to action3c.Go to action3a.3a Fan the print media.Is the problem recovered?The task iscomplete.Go to action3b.3b If the envelope is deformed, correct it or useanother envelope.Is the problem recovered?The task iscomplete.Go to action3a.3c Turn over the print media.Is the problem recovered?The task iscomplete.Go to action 4.4 Use print media that is not damp.Is the problem recovered?The task iscomplete.Contact Dell.Action Yes No1 Ensure that papers are inserted properly in theMPF.Is the problem recovered?The task iscomplete.Go to action 2.2 Is that the print media damp? Go to action3a.Go to action3b.3a Use print media that is not damp.Is the problem recovered?The task iscomplete.Go to action3b.3b Fan the print media.Is the problem recovered?The task iscomplete.Contact Dell.Action Yes No