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back to contents pageAppendixDell Technical Support PolicyWarranty and Return PolicyRecycling InformationContacting Dell™Dell Technical Support PolicyTechnician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration ofthe operating system, software program and hardware drivers to the original default configuration as shipped from Dell, as well as the verification ofappropriate functionality of the printer and all Dell-installed hardware. In addition to this technician assisted technical support, online technical support isavailable at Dell Support. Additional technical support options may be available for purchase.Dell provides limited technical support for the printer and any Dell-installed software and peripherals. Support for third-party software and peripherals isprovided by the original manufacturer, including those purchased and/or installed through Software & Peripherals (DellWare), ReadyWare, and Custom FactoryIntegration (CFI/DellPlus).Online ServicesYou can access Dell Support at support.dell.com. Select your region on the WELCOME TO DELL SUPPORT page, and fill in the requested details to accesshelp tools and information.You can contact Dell electronically using the following addresses:l World Wide Webwww.dell.com/www.dell.com/ap/ (Asian/Pacific countries only)www.dell.com/jp (Japan only)www.euro.dell.com (Europe only)www.dell.com/la/ (Latin American and Caribbean countries)www.dell.ca (Canada only)l Anonymous file transfer protocol (FTP)ftp.dell.com/Log in as user: anonymous, and use your e-mail address as your password.l Electronic Support Servicemobile_support@us.dell.comsupport@us.dell.comla-techsupport@dell.com (Latin America and Caribbean countries only)apsupport@dell.com (Asian/Pacific countries only)support.jp.dell.com (Japan only)support.euro.dell.com (Europe only)l Electronic Quote Serviceapmarketing@dell.com (Asian/Pacific countries only)