Troubleshooting Your System 109Troubleshooting the DRAC/MC ModuleProblem• DRAC/MC module is not operating properly• System message indicates a problem with the DRAC/MC module• DRAC/MC module cable connectionsActionNOTE: To eliminate the possibility of a hardware problem with the module or its attaching devices, first ensure thatthe module is properly initialized and configured. See the Configuration Guide and the documentation that camewith the module before performing the following procedure.1 Reseat the DRAC/MC module and see if the DRAC/MC module fault indictor turns off. See"DRAC/MC Module" on page 61. See Figure 1-10 for more information about the module’s indicators.2 If another DRAC/MC module is available, swap the two modules.3 If the fault indicator is off, but the serial device connected to the serial port is not properly operating,go to step 4. If the fault indicator is off, but the network management device connected to the networkinterface connector port is not properly operating, go to step 8.4 Ensure that the serial cable is a null modem cable.5 Reseat the serial cable to the serial connector on the DRAC/MC module and to the serial device.6 Connect a known-working null-modem serial cable between the DRAC/MC module and the serialdevice.7 Connect a known-working serial device to the DRAC/MC module.If the serial device and DRAC/MC module still do not communicate with each other, see "GettingHelp" on page 127.8 Reseat the network cable to the network connector on the DRAC/MC module and to the networkdevice.9 Connect a known-working network cable between the DRAC/MC module and the network device.10 Connect a known-working network device to the DRAC/MC module.If the network device and DRAC/MC module still do not communicate with each other, see "GettingHelp" on page 127.
