Running System Diagnostics 117Running System DiagnosticsIf you experience a problem with your server module, run the diagnostics before calling for technicalassistance. The purpose of the diagnostics is to test your server module's hardware without requiringadditional equipment or risking data loss. If you are unable to fix the problem yourself, service andsupport personnel can use diagnostics test results to help you solve the problem.Using Server Administrator DiagnosticsTo assess a server module problem, first use the online Server Administrator diagnostics. If you areunable to identify the problem, then use the system diagnostics.To access the online diagnostics, log into the Server Administrator home page, and then click theDiagnostics tab. For information about using diagnostics, see the online help. For additionalinformation, see the Server Administrator User's Guide.System Diagnostics FeaturesThe system diagnostics provides a series of menus and options for particular device groups or deviceson a server module. The system diagnostics menus and options allow you to:• Run tests individually or collectively• Control the sequence of tests• Repeat tests• Display, print, or save test results• Temporarily suspend testing if an error is detected or terminate testing when a user-defined errorlimit is reached• View help messages that briefly describe each test and its parameters• View status messages that inform you if tests are completed successfully• View error messages that inform you of problems encountered during testing
