Media never picksMedia occasionally mispicks or picks multiple sheets at onceMedia skewsFRU ActionPaper feed (pick tires) tray 1Paper feed (pick tires) tray 2Media drive ASMMedia feed clutch ASMManual feed clutch ASMP/U and manual feed solenoidACM drive shaftOpen the left cover, and verify that the solenoids and clutches are functioningwhen an attempt is made to feed the media.Make sure the rubber tires on the ACM are installed and clean.Replace the tires, ACM drive, clutch assemblies, solenoids, or drive shaft asnecessary.FRU ActionTray 1Tray 2 (option) Check tray for media catch points.If the sheet being fed stops momentarily, then the ACM applies additional vertical force,causing additional sheets to feed.Do not mix media types in one tray.Paper pick tires(Tray 1 or tray 2) Check the tires in the ACM assembly for signs of wear or damage.Replace the tires as necessary.ACM clutchManual feed clutchMedia feed clutch ASM(tray 1 only)Manual feed clutchsolenoidOpen left cover, and observe the solenoid and clutch actions at the ACM and manualfeed shafts as a print job is attempted.Replace the faulty part.Controller boardP/U and manual feedsolenoid ASMDisconnect the solenoid cable at J26 on the controller board and measure the resistanceacross cable pins 1 and 2.• The resistance should be approximately 70 ohms.• If it is not, then replace the solenoid.• If the resistance is approximately 70 ohms, then check the controller board. Pin 1 atJ26 should be +24 V dc. See “Controller board service check” on page 2-22 formore information.Replace controller board as necessary.FRU ActionPaper feed (pick tires) tray 1Paper feed (pick tires) tray 2Tray 1Tray 2 (option)Check tires for debris. If tires are new, then try reversing each on its hub.Check side guides on Tray 1 and Tray 2. Guides set for a full stack of media maybe too wide when the stack is short.2-28
