Alignment and Troubleshooting4-8Service Manual4.1.2.2 Clearing Jams in the Paper TrayWhen a paper jam occurs, Paper Jam appears on the display. Refer to the table below to locate and clearthe paper jam.Operator Panel Message Location of Jam Go toPaper Jam 0 Paper Feed Jam (tray 1)Paper Feed Jam (optional tray 2)“Paper Feed Jam (tray 1)” or“Paper Feed Jam (optional tray 2)”.Open Tray 1Paper Jam 1 Fuser Area Jam “Fuser Area Jam”.Remove CartridgePaper Jam 2 Paper Exit Jam “Paper Exit Jam”.Open Rear DoorDuplex jam 0 between the duplex unit and fuser area “Duplex Jam 0”.Remove paper &Open/Close Front DoorDuplex jam 1 in the duplex unit “Duplex Jam 1”.Open Rear DoorTo avoid tearing the paper, pull the jammed paper out gently and slowly. Follow the steps below to clear thejam.2. If you cannot see the paper or cannot pull thejammed paper out, open the document cover.3. Remove the document from the feed area bycarefully pulling it gently to the right.4. Close the document cover. Then load thedocuments back into the DADF.