Dell 3008WFP User Manual

Also see for 3008WFP - UltraSharp - 30" LCD Monitor: Setup guide Specifications Brochure

Dell 3008WFP User Manual Manual pdf 34 page image

Back to Contents PageSolving ProblemsDell™ 3008WFP Flat Panel Monitor User's GuideMonitor Specific TroubleshootingCommon ProblemsVideo ProblemsProduct Specific ProblemsUniversal Serial Bus Specific ProblemsTroubleshooting the Dell™ SoundbarTroubleshooting the Card ReaderMonitor Specific TroubleshootingSelf-Test Feature CheckYour monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properlyconnected but the monitor screen remains dark, run the monitor self-test by performing the following steps:1. Turn off both your computer and the monitor.2. Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove both Digital (white connector) and the Analog (blueconnector) cables from the back of computer.3. Turn on the monitor.4. This box also appears during normal system operation if the video cable becomes disconnected or damaged.5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioningproperly.Common ProblemsThe following table contains general information about common monitor problems you might encounter and the possible solutions.CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions.The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly.While in self-test mode, the power LED remains blue. Also, depending upon the selected input, one of the dialogs shown below will continuously scrollthrough the screen.orNOTE: Self test feature check is not available for S-Video, Composite, and Component video modes.Common Symptoms What YouExperiencePossible SolutionsNo Video/ Power LED off No picture l Ensure that the video cable connecting the monitor and the computer is properly connected and secure.l Verify that the power outlet is functioning properly using any other electrical equipment.l Ensure that the power button depressed fully.No Video/ Power LED on No picture or nobrightnessl Increase brightness & contrast controls via OSD.l Perform monitor self-test feature check.l Check for bent or broken pins in the video cable connector.l Ensure that the correct input source is selected via the Input Source Select button.l Run the built-in diagnostics.Poor Focus Picture is fuzzy,blurry, or ghostingl Perform Auto Adjust via OSD.l Adjust the Phase and Pixel Clock controls via OSD.l Eliminate video extension cables.l Reset the monitor to Factory Settings.l Change the video resolution to the correct aspect ration (16:10).Shaky/Jittery Video Wavy picture orfine movementl Perform Auto Adjust via OSD.l Adjust the Phase and Pixel Clock controls via OSD.l Reset the monitor to Factory Settings.l Check environmental factors.l Relocate the monitor and test in another room.Missing Pixels LCD screen has l Cycle power on-off.

/ 37

Related manuals for Dell 3008WFP - UltraSharp - 30" LCD Monitor