Dell 3008WFP User Manual

Also see for 3008WFP - UltraSharp - 30" LCD Monitor: Setup guide Specifications Brochure

Dell 3008WFP User Manual Manual pdf 36 page image

Universal Serial Bus (USB) Specific ProblemsTroubleshooting the Dell™ SoundbarCannot adjust the monitorwith the buttons on thefront panelOSD does not appear on the screen l Turn off the monitor, unplug the power cord, plug back, and then turn on themonitor.The monitor will not gointo power saving mode.No picture, the LED light is blue. Whenpress “+”, “-” or “Menu” key, the message “No S-Video input signal ”, “ No Compositeinput signal ” or “ No Component inputsignal ” appearsl Move mouse or hit any key on the keyboard or activate the video player, thenaccess the OSD to set Audio to off state.No Input Signal when usercontrols are pressedNo picture, the LED light is blue. Whenpress +, - or Menu key, the message No S-Video input signal, No Composite inputsignal, or No Component input signalappearsl Check the signal source. Ensure the Computer is not in the power saving modeby moving the mouse or pressing any key on the keyboard.l Check to make sure Video Source to S-Video, Composite or Component ispowered and playing video media.l Check whether the signal cable is plugged in properly. Re-plug the signal cableif necessary.l Reset the computer or video player.The picture does not fillthe entire screen.The picture cannot fill the height or width ofthe screenl Due to different video formats (aspect ratio) of DVDs, the monitor may display infull screen.NOTE: When choosing DVI-D mode, the Auto Adjust function is not available.CommonSymptomsWhat You Experience Possible SolutionsUSBinterface isnotworkingUSB peripherals are not working l Check that your monitor is turned ON.l Reconnect the upstream cable to your computer.l Reconnect the USB peripherals (downstream connector).l Switch off and then turn on the monitor again.l Reboot the computer.l Some USB devices like external portable HDD require higher electriccurrent; connect the device directly to the computer system.HighSpeed USB2.0interface isslow.High Speed USB 2.0 peripherals workingslowly or not working at alll Check that your computer is USB 2.0-capable.l Some computers have both USB 2.0 and USB 1.1 ports. Ensure that thecorrect USB port is used.l Reconnect the upstream cable to your computer.l Reconnect the USB peripherals (downstream connector).l Reboot the computer.Common Symptoms What You Experience Possible SolutionsNo Sound No power to Soundbar - thepower indicator is off(built-in DC power supply. i.e.3008WFP)l Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check ifthe power indicator (green LED) on the front of the Soundbar is illuminated.l Ensure that the power cable from the Soundbar is plugged into the monitor.l Ensure that the monitor has power.l If the monitor has no power, see Monitor Specific Troubleshooting for monitor commonproblem.No Sound Soundbar has power - powerindicator is onl Plug the audio line-in cable into the computer's audio out jack.l Set all volume controls to their maximum and ensure that the mute option is notenabled.l Play some audio content on the computer (example, audio CD, or MP3).l Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.l Clean and reseat the audio line-in plug.l Test the Soundbar using another audio source (For example: portable CD player, MP3player).Distorted Sound Computer's sound card is usedas the audio sourcel Clear any obstructions between the Soundbar and the user.l Confirm that the audio line-in plug is completely inserted into the jack of the sound card.l Set all Windows volume controls to their midpoints.l Decrease the volume of the audio application.l Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volumesetting.l Clean and reseat the audio line-in plug.l Troubleshoot the computer's sound card.l Test the Soundbar using another audio source (For example: portable CD player, MP3player).l Avoid using an audio cable extension or audio jack converter.Distorted Sound Other audio source is used l Clear any obstructions between the Soundbar and the user.l Confirm that the audio line-in plug is completely inserted into the jack of the audiosource.l Decrease the volume of the audio source.l Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volumesetting.l Clean and reseat the audio line-in plug.Unbalanced Sound Output Sound from only one side ofSoundbarl Clear any obstructions between the Soundbar and the user.l Confirm that the audio line-in plug is completely inserted into the jack of the sound cardor audio source.l Set all Windows audio balance controls (L-R) to their midpoints.l Clean and reseat the audio line-in plug.

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