67Troubleshooting |Event Log MenuFrom the Event Log menu, you can access the last 50 events, which includes events, notices, andalarms, arranged from newest to oldest.Events are silent conditions that are recorded in the Event Log as status information, such as “Clock SetDone.” Events do not require a response.Notices and alarms are records of when events occurred and, if applicable, when they were cleared. Notices, including active notices, are recorded in the Event Log. Active notices, such as “UPS onBattery,” are announced by an intermittent beep. Notices do not normally require a response. Alarms, including active alarms, are recorded in the Event Log. Active alarms are announced by anintermittent beep. Examples are “Output Overload” and “Heatsink Overtemperature.” Activealarms require a response.The Main Status Menu displays by default. To access troubleshooting information using the Event Logmenu:1 Press the button for one second to go to the main menu selection and scroll down to theEvent Log menu using the button.2 Click the button to enter the Event Log list.3 Scroll through the listed events, notices, and alarms using the or button.Typical Alarms and ConditionsTable 15 describes typical alarms and conditions.Table 15. Typical Alarms and ConditionsAlarm or Condition Possible Cause ActionThe UPS does not provide orindicate the expected backuptime.The batteries need charging orservice.Apply utility power for 48 hours to charge thebatteries. If the condition persists, contactyour service representative.Power is not available at theUPS output receptacles.The UPS is in Standby mode. Supply power to the connected equipment bypressing the On/Off button until the frontpanel displays the UPS status summary screen.The UPS does not start.(The LCD is off.)Power is not connected. Check the power connections. Also ensurethat the battery is plugged in.The UPS operates normally,but some or all of theprotected equipment is noton.The equipment is notconnected correctly to the UPS.Verify that the equipment is plugged into theUPS receptacles. Also verify that the loadsegment is on.