Dell 5160 Owner's Manual

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Contents

Dell 5160 Owner's Manual Manual pdf 58 page image

58 Solving Problemsw w w . d e l l . c o m | s u p p o r t . d e l l . c o mOptical drive problemsNOTE: High-speed optical drive vibration is normal and may cause noise, which does not indicate adefect in the drive or the CD or DVD.NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in allDVD drives.Problems writing to a CD/DVD-RW driveIf you cannot eject the CD, CD-RW, DVD, or DVD+RW drive trayIf you hear an unfamiliar scraping or grinding soundCH E C K F O R H A R D W A R E I N C O M P A T I B I L I T I E SRU N T H E DE L L DI A G N O S T I C S ( S E E P A G E 55)CL O S E O T H E R P R O G R A M S — The CD/DVD-RW drive must receive a steady stream of data whenwriting. If the stream is interrupted, an error occurs. Try closing all programs before you write to theCD/DVD-RW.TU R N O F F ST A N D B Y M O D E I N WI N D O W S B E F O R E W R I T I N G T O A CD/DVD-RW D I S C — See theDell Inspiron Help file (see page 10) or search for the keyword standby in the Windows Help andSupport Center for information on power management modes (see page 11).CH A N G E T H E W R I T E S P E E D T O A S L O W E R R A T E — See the help files for your CD or DVD creationsoftware.1 Ensure that the computer is shut down.2 Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly untilthe tray is partially ejected.3 Gently pull out the tray until it stops.• Ensure that the sound is not caused by the program that is running.• Ensure that the disk or disc is inserted properly.