70 Solving Problemsw w w . d e l l . c o m | s u p p o r t . d e l l . c o mSound and Speaker ProblemsCAUTION: Before you begin any of the procedures in this section, follow the safety instructions in theProduct Information Guide.No sound from integrated speakersNo sound from external speakersNOTE: The volume control in some MP3 players overrides the Windows volume setting. If you have beenlistening to MP3 songs, ensure that you did not turn the player volume down or off.VE R I F Y T H A T T H E S C A N N E R I S R E C O G N I Z E D B Y MI C R O S O F T WI N D O W S —1 Click the Start button, click Control Panel, and then click Printers and Other Hardware.2 Click Scanners and Cameras.If your scanner is listed, Windows recognizes the scanner.RE I N S T A L L T H E S C A N N E R D R I V E R — See the scanner documentation for instructions.AD J U S T T H E WI N D O W S V O L U M E C O N T R O L — Double-click the speaker icon in the lower-right cornerof your screen. Ensure that the volume is turned up and that the sound is not muted. Adjust thevolume, bass, or treble controls to eliminate distortion.AD J U S T T H E V O L U M E U S I N G K E Y B O A R D S H O R T C U T S — Press to disable (mute) orreenable the integrated speakers.RE I N S T A L L T H E S O U N D (A U D I O ) D R I V E R — See "Reinstalling Drivers and Utilities" on page 74.EN S U R E T H A T T H E S U B W O O F E R A N D T H E S P E A K E R S A R E T U R N E D O N — See the setup diagramsupplied with the speakers. If your speakers have volume controls, adjust the volume, bass, or treble toeliminate distortion.AD J U S T T H E WI N D O W S V O L U M E C O N T R O L — Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted.DI S C O N N E C T H E A D P H O N E S F R O M T H E H E A D P H O N E C O N N E C T O R — Sound from the speakers isautomatically disabled when headphones are connected to the computer’s front-panel headphoneconnector.