Solving Problems 97Sound and Speaker ProblemsCAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the ProductInformation Guide.No sound from integrated speakersAD J U S T T H E WI N D O W S V O L U M E C O N T R O L — Double-click the speaker icon in the lower-right corner of yourscreen. Ensure that the volume is turned up and that the sound is not muted. Adjust the volume, bass, ortreble controls to eliminate distortion.AD J U S T T H E V O L U M E U S I N G K E Y B O A R D S H O R T C U T S — Press to disable (mute) or reenable theintegrated speakers.RE I N S T A L L T H E S O U N D (A U D I O ) D R I V E R — See "Reinstalling Drivers and Utilities" on page 100.No sound from external speakersEN S U R E T H A T T H E S U B W O O F E R A N D T H E S P E A K E R S A R E T U R N E D O N — See the setup diagram supplied withthe speakers. If your speakers have volume controls, adjust the volume, bass, or treble to eliminatedistortion.AD J U S T T H E WI N D O W S V O L U M E C O N T R O L — Click or double-click the speaker icon in the lower-right cornerof your screen. Ensure that the volume is turned up and that the sound is not muted.DI S C O N N E C T H E A D P H O N E S F R O M T H E H E A D P H O N E C O N N E C T O R — Sound from the speakers is automaticallydisabled when headphones are connected to the computer’s front-panel headphone connector.TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with anotherdevice, such as a lamp.EL I M I N A T E P O S S I B L E I N T E R F E R E N C E — Turn off nearby fans, fluorescent lights, or halogen lamps to checkfor interference.RE I N S T A L L T H E A U D I O D R I V E R — See "Reinstalling Drivers and Utilities" on page 100.RU N T H E DE L L DI A G N O S T I C S — See "Dell Diagnostics" on page 79.NOTE: The volume control in some MP3 players overrides the Windows volume setting. If you have been listeningto MP3 songs, ensure that you did not turn the player volume down or off.No sound from headphonesCH E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N — Ensure that the headphone cable is securely inserted intothe headphone connector (see page 22).AD J U S T T H E WI N D O W S V O L U M E C O N T R O L — Click or double-click the speaker icon in the lower-right cornerof your screen. Ensure that the volume is turned up and that the sound is not muted.
