172 Troubleshooting Your SystemTroubleshooting an SD CardCAUTION: Many repairs may only be done by a certified service technician. Youshould only perform troubleshooting and simple repairs as authorized in yourproduct documentation, or as directed by the online or telephone service andsupport team. Damage due to servicing that is not authorized by Dell is not coveredby your warranty. Read and follow the safety instructions that came with theproduct.1 Enter the System Setup program and ensure that the internal SD card portis enabled. See "Integrated Devices Screen" on page 66.2 Turn off the system, including any attached peripherals, and disconnectthe system from the electrical outlet.3 Open the system. See "Opening the System" on page 84.4 Reseat the SD module cable. See "Installing the Internal Dual SD Module"on page 132.CAUTION: If the Redundancy option is set to Mirror Mode in the IntegratedDevices screen of the system setup, you must follow the instructions in step 5 tostep 9 to avoid loss of data. If the Redundancy option is set to Disabled, proceed tostep 10.NOTE: When an SD card failure occurs, the internal dual SD module controllernotifies the system. On the next reboot, the system displays a message indicatingthe failure.5 If SD card 1 has failed, remove the card from SD card slot 1. See"Removing the Internal Dual SD Module" on page 131. If SD card 2 hasfailed, install a new SD card in SD card slot 2 and proceed to step 8.6 Remove the card present in SD card slot 2 and insert it into SD card slot 1.See "Removing the Internal Dual SD Module" on page 131 and "Installingthe Internal Dual SD Module" on page 132.7 Insert the new SD card into SD card slot 2. See Figure 3-22.8 Close the system. See "Closing the System" on page 85.9 Turn on the system and attached peripherals and check if the SD card isfunctioning.10 Insert a different SD card that you know works properly.11 Close the system. See "Closing the System" on page 85.
