874. TroubleshootingUnderstanding display messagesMessages appear on the control panel display to indicate the machine’s statusor errors. Refer to the tables below to understand the messages’ and theirmeaning, and correct the problem, if necessary.• If a message is not in the table, reboot the power and try the printing jobagain. If the problem persists, call a service representative.• When you call for service, provide the service representative with thecontents of display message.• Some messages may not appear on the display depending on theoptions or models.• [error number] indicates the error number.• [tray type] indicates the tray number.9Paper Jam-related messagesMessage Meaning Suggested solutionsDocument jamRemove jamThe loaded originaldocument hasjammed in thedocument feeder.Clear the jam (see"Clearing originaldocument jams" onpage 76).Paper Jamin trayPaper has jammed inthe paper feed area.Clear the jam (see "Intray" on page 80).Paper Jamin Manual FeederPaper has jammed inthe manual feeder.Clear the jam (see "In themanual tray" on page81).Paper Jaminside machinePaper has jammed inthe inside machine.Clear the jam (see "Insidethe machine" on page82).Paper Jamin exit areaPaper has jammed inthe paper exit area.Clear the jam (see "In theexit area" on page 83).• Paper Jambottom of duplex• Paper Jam top of duplexPaper has jammed inthe duplex area.Clear the jam (see "In theduplex unit area" onpage 84).Message Meaning Suggested solutions
