![Dell B3460DN Mono Laser User Manual Manual pdf 137 page image](https://manuals-archive2.s3.amazonaws.com/3017527/e2091a6e4e33ccb92355f81c044dee09137f.jpg)
Incorrect characters printAction Yes NoStep 1Make sure the printer is not in Hex Trace mode.Note: If Ready Hex appears on the printer display, then turn off theprinter, and then turn it back on to deactivate Hex Trace mode.Is the printer in Hex Trace mode?Deactivate Hex Tracemode.Go to step 2.Step 2a From the printer control panel, select Standard Network orNetwork [x], and then set SmartSwitch to On.b Resend the print job.Do incorrect characters print?Contact technicalsupport.The problem is solved.Tray linking does not workNote: The trays and the multipurpose feeder do not automatically detect the paper size. You must set the size fromthe Paper Size/Type menu.Action Yes Noa From the printer control panel, set the paper size and type in the Papermenu to match the paper loaded in the trays to be linked.Note: The paper size and type must match for trays to be linked.b Resend the print job.Do the trays link correctly?The problem is solved. Contact technicalsupport.Large jobs do not collateAction Yes NoStep 1a From the Finishing menu on the printer control panel, set Collate to(1,2,3) (1,2,3).b Resend the print job.Did the job print and collate correctly?The problem is solved. Go to step 2.Step 2a From the printer software, set Collate to (1,2,3) (1,2,3).Note: Setting Collate to (1,1,1) (2,2,2) in the software overrides thesetting in the Finishing menu.b Resend the print job.Did the job print and collate correctly?The problem is solved. Go to step 3.Troubleshooting 137