732 Troubleshooting GuideFILE LOCATION: C:\Users\fxstdpc-admin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section31.fmD E L L C O N F I D E N T I A L – P R E L I M I N A RY 9 / 1 3 / 1 0 - F O R P R O O F O N LYContacting ServiceWhen you call for printer service, be prepared to describe the problem you areexperiencing or the error message that appears.You need to know the model type and service tag of your printer. See the labellocated inside the side door of your printer."Multifunctionprinter error. Checkthe PHD unit and theToner Cartridge.Contact customersupport if thisfailure is repeated.093-921" is displayed onthe Status Monitor.Replace the toner cartridge of the color displayed on theoperator panel.Replace the PHD unit.Contact Customer Support."Multifunctionprinter error. Checkthe PHD unit and theToner Cartridge.Contact customersupport if thisfailure is repeated.093-922" is displayed onthe Status Monitor.Replace the toner cartridge of the color displayed on theoperator panel.Replace the PHD unit.Contact Customer Support."An internaltemperature of theprinter became ahigh temperature.042-700" is displayed onthe Status Monitor.Please wait for a while until falling in temperature.Problem Action
