Dell D620 - Latitude Laptop Computer System Core Duo Processor Wireless XP Pro Quick Reference Manual

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Dell D620 - Latitude Laptop Computer System Core Duo Processor Wireless XP Pro Quick Reference Manual Manual pdf 20 page image

20 Quick Reference GuideSC A N T H E C O M P U T E R F O R S P Y W A R E — If you are experiencing slow computer performance, you frequentlyreceive pop-up advertisements, or you are having problems connecting to the Internet, your computer might beinfected with spyware. Use an anti-virus program that includes anti-spyware protection (your program may requirean upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search forthe keyword spyware.RU N T H E DE L L DI A G N O S T I C S — See "Dell Diagnostics" on page 20. If all tests run successfully, the error conditionis related to a software problem.Dell DiagnosticsCAUTION: Before you begin any of the procedures in this section, follow the safety instructions in theProduct Information Guide.When to Use the Dell DiagnosticsIf you experience a problem with your computer, perform the checks in "Lockups and SoftwareProblems" on page 18 and run the Dell Diagnostics before you contact Dell for technical assistance.It is recommended that you print these procedures before you begin.NOTICE: The Dell Diagnostics works only on Dell™ computers.NOTE: The Drivers and Utilities CD is optional and may not ship with your computer.Start the Dell Diagnostics from either your hard drive or from the Drivers and Utilities CD (also knownas the ResourceCD).Starting the Dell Diagnostics From Your Hard DriveThe Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.NOTE: If your computer cannot display a screen image, contact Dell (see "Contacting Dell" in yourUser’s Guide).1 Shut down the computer.2 If the computer is connected to a docking device (docked), undock it. See the documentation thatcame with your docking device for instructions.3 Connect the computer to an electrical outlet.4 Diagnostics can be invoked one of two ways:• Turn on the computer. When the DELL™ logo appears, press immediately. SelectDiagnostics from the boot menu and press .NOTE: If you wait too long and the operating system logo appears, continue to wait until you see theMicrosoft® Windows® desktop. Then shut down your computer and try again.• Press and hold the key while powering the computer on.NOTE: If you see a message stating that no diagnostics utility partition has been found, run theDell Diagnostics from the Drivers and Utilities CD.