14 Setting Up and Using Your Computerw w w . d e l l . c o m | s u p p o r t . d e l l . c o m If you are having problems connecting to the Internet, see "E-Mail, Modem, and InternetProblems" on page 19. If you cannot connect to the Internet but have successfully connected in thepast, the ISP might have a service outage. Contact your ISP to check the service status, or tryconnecting again later.Copying CDs and DVDsNOTE: Ensure that you follow all copyright laws when you create CDs or DVDs.This section applies only to computers that have a CD-R, CD-RW, DVD+RW, DVD+R, orDVD/CD-RW combo drive.NOTE: The types of CD or DVD drives offered by Dell may vary by country.The following instructions show how to make an exact copy of a CD or DVD. You can also useSonic RecordNow for other purposes, including creating CDs from audio files on your computerand creating MP3 CDs. For instructions, see the Sonic RecordNow documentation that came withyour computer. Open Sonic RecordNow, click the question mark icon in the upper-right corner ofthe window, and then click RecordNow Help or RecordNow Tutorial.How to Copy a CD or DVDNOTE: If you have a DVD/CD-RW combo drive and you experience recording problems, check foravailable software patches at the Sonic support website at support.sonic.com.Currently, five DVD-writable disc formats are available: DVD+R, DVD+RW, DVD-R, DVD-RW,and DVD-RAM. The DVD-writable drives installed in Dell™ computers can write to DVD+R andDVD+RW media, and can read DVD-R and DVD-RW media. However, DVD-writable drives donot write to and might not read DVD-RAM media. In addition, commercially available DVDplayers for home theater systems might not read all five formats.NOTE: Most commercial DVDs have copyright protection and cannot be copied using SonicRecordNow.1 Click the Start button, point to All Programs→ Sonic→ RecordNow!, and then clickRecordNow!2 Click either the audio tab or the data tab, depending on the kind of CD or DVD you want tocopy.3 Click Exact Copy.4 To copy the CD or DVD:• If you have one CD or DVD drive, ensure that the settings are correct and click Copy. Thecomputer reads your source CD or DVD and copies it to a temporary folder on yourcomputer hard drive.When prompted, insert a blank CD or DVD into the CD or DVD drive and click OK.j6758bk02.book Page 14 Friday, January 28, 2005 8:02 AM