Dell DIMENSION 3000 Owner's Manual

Also see for Latitude 3000 Series: Installation instructions Service manual Setup and specifications Manual Service manual

Contents

Dell DIMENSION 3000 Owner's Manual Manual pdf 37 page image

Advanced Troubleshooting 374 When the Dell Diagnostics Main Menu appears, select the test you want to run (seepage 37).Dell Diagnostics Main Menu1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for theoption you want.2 If a problem is encountered during a test, a message appears with an error code and adescription of the problem. Write down the error code and problem description and followthe instructions on the screen.If you cannot resolve the error condition, contact Dell (see page 88).NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell,technical support will ask for your Service Tag.3 If you run a test from the Custom Test or Symptom Tree option, click the applicable tabdescribed in the following table for more information.Option FunctionExpress Test Performs a quick test of devices. This test typically takes 10 to20 minutes and requires no interaction on your part. RunExpress Test first to increase the possibility of tracing theproblem quickly.Extended Test Performs a thorough check of devices. This test typically takesan hour or more and requires you to answer questionsperiodically.Custom Test Tests a specific device. You can customize the tests you wantto run.Symptom Tree Lists the most common symptoms encountered and allowsyou to select a test based on the symptom of the problem youare having.Tab FunctionResults Displays the results of the test and any error conditionsencountered.Errors Displays error conditions encountered, error codes, and theproblem description.Help Describes the test and may indicate requirements for runningthe test.j6758bk02.book Page 37 Friday, January 28, 2005 8:02 AM