Solving Problems 25Mouse ProblemsCAUTION: Before you begin any of the procedures in this section, follow the safety instructionslocated in the Product Information Guide.IF Y O U E X P E R I E N C E O T H E R M E M O R Y P R O B L E M S —• Reseat the memory modules (see page 52) to ensure that your computer is successfully communicatingwith the memory.• Ensure that you are following the memory installation guidelines (see page 52).• Your Dell Dimension™ computer supports DDR memory. For additional information on the type ofmemory supported by your computer, see "Memory" on page 75.• Run the Dell Diagnostics (see page 36).CL E A N T H E M O U S E — See the Dell Dimension Help file for instructions on cleaning the mouse. Toaccess the help file, see page 7.CH E C K T H E M O U S E C A B L E —1 Check the cable connector for bent or broken pins and for damaged or frayed cables. Straighten bentpins.2 Remove mouse extension cables, if used, and connect the mouse directly to the computer.3 Shut down the computer (see page 43), reconnect the mouse cable as shown on the setup diagram foryour computer, and then restart the computer.RE S T A R T T H E C O M P U T E R —1 Simultaneously press to display the Start menu.2 Type u, press the keyboard arrow keys to highlight Shut down or Turn Off, and then press .3 After the computer turns off, reconnect the mouse cable as shown on the on the setup diagram for yourcomputer.4 Start the computer.TE S T T H E M O U S E — Connect a properly working mouse to the computer, and try using the mouse.CH E C K T H E M O U S E S E T T I N G S —1 Click the Start button, click Control Panel, and then click Printers and Other Hardware.2 Click Mouse.3 Try adjusting the settings.j6758bk02.book Page 25 Friday, January 28, 2005 8:02 AM