Dell DIMENSION 3000 SYSTEMS DMC Owner's Manual

Also see for Latitude 3000 Series: Installation instructions Service manual Setup and specifications Manual Service manual

Contents

Dell DIMENSION 3000 SYSTEMS DMC Owner's Manual Manual pdf 20 page image

20 Solving Problemsw w w . d e l l . c o m | s u p p o r t . d e l l . c o mError MessagesCAUTION: Before you begin any of the procedures in this section, follow the safety instructionslocated in the Product Information Guide.If the message is not listed, see the documentation for the operating system or the program thatwas running when the message appeared.VE R I F Y T H A T T H E M O D E M I S C O M M U N I C A T I N G W I T H WI N D O W S —1 Click the Start button and click Control Panel.2 Click Printers and Other Hardware.3 Click Phone and Modem Options.4 Click the Modems tab.5 Click the COM port for your modem.6 Click Properties, click the Diagnostics tab, and then click Query Modem to verify that the modem iscommunicating with Windows.If all commands receive responses, the modem is operating properly.EN S U R E T H A T Y O U A R E C O N N E C T E D T O T H E IN T E R N E T — Ensure that you have subscribed to anInternet provider. With the Outlook Express e-mail program open, click File. If Work Offline has acheckmark next to it, click the checkmark to remove it and connect to the Internet. For help, contactyour Internet service provider.SCAN THE COMPUTER FOR SPYWARE — If you are experiencing slow computer performance, you frequentlyreceive pop-up advertisements, or you are having problems connecting to the Internet, your computermight be infected with spyware. Use an antivirus program that includes anti-spyware protection (yourprogram may require an upgrade) to scan the computer and remove spyware. For more information, goto support.dell.com and search for the keyword spyware.A F I L E N A M E C A N N O T C O N T A I N A N Y O F T H E F O L L O W I N G C H A R A C T E R S : \ / : * ? “ < > | — Do notuse these characters in filenames.A R E Q U I R E D .DLL F I L E W A S N O T F O U N D — The program that you are trying to open is missing anessential file. To remove and then reinstall the program:1 Click the Start button, click Control Panel, and then click Add or Remove Programs.2 Select the program you want to remove.3 Click the Change or Remove Program icon.4 See the program documentation for installation instructions.