38 Advanced Troubleshootingw w w . d e l l . c o m | s u p p o r t . d e l l . c o m4 Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics andrestart the computer, close the Main Menu screen.DriversWhat Is a Driver?A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices requirea driver program.A driver acts like a translator between the device and any other programs that use the device. Eachdevice has its own set of specialized commands that only its driver recognizes.Dell ships your computer to you with required drivers already installed—no further installation orconfiguration is needed.Many drivers, such as the keyboard driver, come with your Microsoft® Windows® operatingsystem. You may need to install drivers if you:• Upgrade your operating system.• Reinstall your operating system.• Connect or install a new device.Identifying DriversIf you experience a problem with any device, identify whether the driver is the source of yourproblem and, if necessary, update the driver.1 Click the Start button and click Control Panel.2 Under Pick a Category, click Performance and Maintenance.3 Click System.4 In the System Properties window, click the Hardware tab.5 Click Device Manager.Configuration Displays your hardware configuration for the selected device.The Dell Diagnostics obtains configuration information for alldevices from system setup, memory, and various internal tests,and it displays the information in the device list in the leftpane of the screen. The device list may not display the namesof all the components installed on your computer or all devicesattached to your computer.Parameters Allows you to customize the test by changing the test settings.Tab Function