Dell DIMENSION 3000 SYSTEMS DMC Owner's Manual

Also see for Latitude 3000 Series: Installation instructions Service manual Setup and specifications Manual Service manual

Contents

Dell DIMENSION 3000 SYSTEMS DMC Owner's Manual Manual pdf 36 page image

36 Advanced Troubleshootingw w w . d e l l . c o m | s u p p o r t . d e l l . c o mDell DiagnosticsCAUTION: Before you begin any of the procedures in this section, follow the safety instructionslocated in the Product Information Guide.If you experience a problem with your computer, perform the checks in "Solving Problems" onpage 17 and run the Dell Diagnostics before you contact Dell for technical assistance.NOTICE: The Dell Diagnostics works only on Dell™ computers.1 Turn on (or restart) your computer.2 When the DELL™ logo appears, press immediately.If you wait too long and the operating system logo appears, continue to wait until you see theMicrosoft® Windows® desktop. Then shut down your computer (see page 43) and try again.3 When the boot device list appears, highlight Boot to Utility Partition and press .Another failure has occurred. • Ensure that the cables are properlyconnected to the system board fromthe hard drive, CD drive, and DVDdrive (see page 51).• If there is an error message on yourscreen identifying a problem with adevice (such as the floppy drive orhard drive), check the device to makesure it is functioning properly.• The operating system is attempting toboot from a device (such as the floppydrive or hard drive); check systemsetup (see page 82) to make sure thatthe boot sequence is correct for thedevices installed on your computer.• If the problem persists, contact Dell(see page 91).The computer is in a normal operatingcondition after POST.None.Light Pattern Problem Description Suggested Resolution= yellow= green= offA B C DA B C D