76 Using the DR4000 System Support OptionsFILE LOCATION: C:\Users\bruce_wylie\Documents\~DellDocs\~FINAL_DR4000_1.0.1.1_DOCS\~Final_1.0.1.1_DR4000_Admin_Guide_Files\~3-D E L L C O N F I D E N T I A L – P R E L I M I N A R Y 4 / 5 / 1 2 - F O R P R O O F O N LYThe diagnostics log file bundle collects the same type of hardware, storage,and operating system information collected by the Dell System E-SupportTool (DSET) from the Dell DR4000 system hardware as if you had used theDR4000 system CLI commands (diagnostics --collect --dset).System diagnostics information can assist Dell Support when troubleshootingor evaluating your DR4000 system.Deleting a Diagnostics Log FileTo delete an existing diagnostics log file from the diagnostics file summarytable on the Diagnostics page:1 Select SupportDiagnostics.The Diagnostics page is displayed.2 Click Select to select the diagnostics file you want to delete, and clickDelete.The Delete Confirmation dialog is displayed.3 Click OK to delete the selected diagnostics log file (or click Cancel todisplay the Diagnostics page).The Log file was removed successfully dialog is displayed when successful.About the Software Upgrade Page and OptionsUse the Software Upgrade page to identify the current installed version of thesystem software in the Software Info pane, and apply updates to the system.There are two methods for displaying the Software Upgrade page:• From the Support page, click the Software Upgrade hyperlink.• From the navigation panel, click SupportSoftware Upgrade.NOTE: During the DR4000 system software upgrade, the upgrade status "starting"remains displayed during almost the entire duration of the software upgradeprocess. When the DR4000 system upgrade status changes to "almost done", thissignals that the system upgrade process has completed.
