Solving Problems 47Scanner ProblemsNOTE: Dell does not cover the scanner’s warranty. If you need technical assistance for yourscanner, call the scanner’s manufacturer. See the scanner documentation for the correct phonenumber.V E R I F Y T H E P R I N T E R C A B L E C O N N E C T I O N S —• See the printer documentation for cable connection information.• Ensure that the printer cables are securely connected to the printer and the computer asdescribed in "Setting Up a Printer" on page 20.T E S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing itwith another device, such as a lamp.V E R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y W I N D O W S ® —1 Click the Start button.2 Click Control Panel.3 Click Printers and Other Hardware.4 Click View installed printers or fax printers.If the printer is listed, right-click the printer icon.5 Click Properties, and then select the Ports tab. For a parallel printer, ensure that the Print to thefollowing port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to thefollowing port(s): setting is USB.R E I N S T A L L T H E P R I N T E R D R I V E R — See the printer documentation for instructions.C H E C K T H E S C A N N E R D O C U M E N T A T I O N — See the scanner documentation for setup andtroubleshooting information.U N L O C K T H E S C A N N E R — Ensure that your scanner is unlocked if it has a locking tab orbutton.R E S T A R T T H E C O M P U T E R A N D T R Y T H E S C A N N E R A G A I N
