48 Solving Problemsw w w . d e l l . c o m | s u p p o r t . d e l l . c o mSound and Speaker ProblemsNo sound from speakersNOTE: The volume control in some MP3 players overrides the Windows® volume setting. If youhave been listening to MP3 songs, ensure that you did not turn the player volume down or off.C H E C K T H E C A B L E C O N N E C T I O N S —• If your scanner has a power cable, ensure that the power cable is firmly connected to a workingelectrical outlet and that the scanner is turned on.• Ensure that the scanner cable is firmly connected to the computer and to the scanner.V E R I F Y T H A T T H E S C A N N E R I S R E C O G N I Z E D B Y M I C R O S O F T ® W I N D O W S ® —1 Click the Start button.2 Click Control Panel.3 Click Printers and Other Hardware.4 Click Scanners and Cameras.If your scanner is listed, Windows recognizes the scanner.R E I N S T A L L T H E S C A N N E R D R I V E R — See the scanner documentation for instructions.C H E C K T H E S P E A K E R C A B L E C O N N E C T I O N S — Ensure that the speakers are connected asshown on the setup diagram supplied with the speakers.E N S U R E T H A T T H E S U B W O O F E R A N D T H E S P E A K E R S A R E T U R N E D O N — See thesetup diagram supplied with the speakers. If your speakers have volume controls, adjust thevolume, bass, or treble to eliminate distortion.A D J U S T T H E W I N D O W S V O L U M E C O N T R O L — Click or double-click the speaker icon in thelower-right corner of your screen. Ensure that the volume is turned up and that the sound is notmuted.D I S C O N N E C T H E A D P H O N E S F R O M T H E H E A D P H O N E C O N N E C T O R — Sound from thespeakers is automatically disabled when headphones are connected to the computer’s front-panelheadphone connector.