18 Solving ProblemsCD and DVD drive problemsNOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defect inthe drive or the CD or DVD.NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives.Problems writing to a CD/DVD-RW driveTE S T T H E D R I V E —• Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective.• Insert a bootable floppy disk and restart the computer.CL E A N T H E D R I V E O R D I S K — See the Dell Dimension Help file. To access help files, see page 7.CH E C K T H E C A B L E C O N N E C T I O N SCH E C K F O R R U N T H E HA R D W A R E TR O U B L E S H O O T E R — See page 44.RU N T H E DE L L DI A G N O S T I C S — See page 36.AD J U S T T H E WI N D O W S V O L U M E C O N T R O L —• Click the speaker icon in the lower-right corner of your screen.• Ensure that the volume is turned up by clicking the slidebar and dragging it up.• Ensure that the sound is not muted by clicking any boxes that are checked.CH E C K T H E S P E A K E R S A N D S U B W O O F E R — See "Sound and Speaker Problems" on page 29.CL O S E O T H E R P R O G R A M S — The CD/DVD-RW drive must receive a steady stream of data whenwriting. If the stream is interrupted, an error occurs. Try closing all programs before you write to theCD/DVD-RW.TU R N O F F ST A N D B Y M O D E I N WI N D O W S B E F O R E W R I T I N G T O A CD/DVD-RW D I S C — See the DellDimension Help file (see page 7) or search for the keyword standby in Windows Help (see page 8) forinformation on power management modes.
