26 Solving Problemsw w w . d e l l . c o m | s u p p o r t . d e l l . c o mIf the mouse does not respondRE C O N N E C T T H E M O U S E C A B L E1 Press to display the Start menu.2 Press the arrow keys to highlight Shut Down and then press .If the computer has stopped responding, press the power button until thecomputer turns off.3 Disconnect the mouse cable from the computer.4 Reconnect the mouse cable as shown on the Start Here sheet for yourcomputer.5 Turn on the computer.CH E C K T H E M O U S E S E T T I N G S — Click the Start button, select ControlPanel, and then double-click the Mouse icon. Try adjusting the settings.CL E A N T H E MO U S E — If the pointer doesn’t move on the screen when youmove the mouse, or if the mouse stops responding, remove the mouse ball byunscrewing the cover located on the bottom of the mouse. Clean the ball androllers, and then replace the mouse ball and cover. See the Tell Me How help filefor more detailed instructions. For instructions on accessing help files, seepage 18.RE S T A R T T H E CO M P U T E R — The computer may have stopped responding.Press and hold the power button until the computer turns off, and then press thepower button again to turn the computer on.RE C O N N E C T T H E K E Y B O A R D C A B L E — Shut down the computer (seepage 14), reconnect the keyboard cable as shown on the Start Here sheet foryour computer, and then restart the computer.4C381a00.book Page 26 Thursday, June 14, 2001 9:38 AM