Using System RestoreThe Microsoft® Windows® XP operating system provides System Restore to allow you to return your computer to an earlier operating state (without affectingdata files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. See Windows Help forinformation on using System Restore. To access Windows Help, see "Finding Help Information."Creating a Restore Point1. Click the Start button.2. Click Help and Support.3. Click System Restore.4. Follow the instructions on the screen.Restoring the Computer to an Earlier Operating StateIf problems occur after installing a device driver, first try using Device Driver Rollback. If that is unsuccessful, then use System Restore.Message Possible Cause Corrective Action8042 Gate-A20 error The keyboard controller failed its test. If you receive this message after making changes in the system setupprogram, enter the program and restore the original value(s).Address Line Short! Error in the address decoding circuitry in thememory.Reseat the memory modules.C: Drive ErrorC: Drive FailureThe hard drive is not working or is not configuredcorrectly.Ensure that the drive is installed correctly in the computer and definedcorrectly in the system setup program.Cache Memory Bad, DoNot Enable CacheCache memory is not operating. See "Contacting Dell" in the Dell Owner's Manual for instructions on obtainingtechnical assistance.CH-2 Timer Error An error is occurring on the timer on the systemboard.See "Contacting Dell" in the Dell Owner's Manual for instructions on obtainingtechnical assistance.CMOS Battery StateLowCMOS Checksum FailureCMOS System OptionsNot SetCMOS Display TypeMismatchCMOS Memory SizeMismatchCMOS Time and DateNot SetThe system configuration information in the systemsetup program is incorrect, or the battery chargemay be low.Enter the system setup program and verify the system configuration; thenrestart the computer.Diskette Boot Failure Drive A or B is present but has failed the BIOS POST. Ensure that the drive is installed correctly in the computer and definedcorrectly in the system setup program. Check the interface cable at bothends.DMA ErrorDMA 1 ErrorDMA 2 ErrorError in the DMA controller on the system board. The keyboard or system board may need to be replaced.FDD ControllerFailureHDD ControllerFailureBIOS cannot communicate with the floppy drive orhard drive controller.Ensure that the floppy drive or the hard drive is installed correctly in thecomputer and defined correctly in the system setup program. Check theinterface cable at both ends.INTR1 ErrorINTR2 ErrorInterrupt channel on the system board failed toPOST.The keyboard or system board may need to be replaced.Invalid Boot Diskette The operating system cannot be located on drive Aor drive C.Enter the system setup program and confirm that drive A or drive C isproperly identified.Keyboard Error The BIOS has detected a stuck key. Make sure that nothing is resting on the keyboard; if a key appears to bestuck, carefully pry it up. If the problem persists, you may need to replacethe keyboard.KB/Interface Error An error occurred with the keyboard connector. Make sure that nothing is resting on the keyboard; if a key appears to bestuck, carefully pry it up. If the problem persists, you may need to replacethe keyboard.No ROM Basic The operating system cannot be located on drive Aor drive C.Enter the system setup program and confirm that drive A or drive C isproperly identified.NOTICE: Make regular backups of your data files. System Restore does not monitor your data files or recover them.