10 Finding Information• Service Tag and Express Service Code• Microsoft® Windows® Product Key LabelService Tag and Microsoft Windows Product KeyThese labels are located on your computer.• Use the Service Tag toidentify your computerwhen you usesupport.dell.com orcontact support.• Enter the ExpressService Code to direct your call when contacting support.• Solutions — Troubleshooting hints and tips, articlesfrom technicians, online courses, and frequently askedquestions• Community — Online discussion with other Dellcustomers• Upgrades — Upgrade information for components, suchas the memory, hard drive, and operating system• Customer Care — Contact information, service call andorder status, and warranty and repair information• Service and support — Service call status, supporthistory, service contract, and online discussions withsupport• Reference — Computer documentation, details on mycomputer configuration, product specifications, andwhite papers• Downloads — Certified drivers, patches, and softwareupdates• Desktop System Software (DSS)— If you reinstall theoperating system for your computer, you should alsoreinstall the DSS utility. DSS automatically detects yourcomputer and operating system and installs the updatesappropriate for your configuration, providing criticalupdates for your operating system and support for Dell™3.5-inch USB floppy drives, Intel® processors, opticaldrives, and USB devices. DSS is necessary for correctoperation of your Dell computer.Dell Support Website — support.dell.comNOTE: Select your region or business segment to view theappropriate support site.To download Desktop System Software:1 Go to support.dell.com, select your region or businesssegment, then enter your Service Tag or product model.2 Select Drivers & Downloads, then click Go.3 Select your operating system and language, and thensearch for the keyword Desktop System Software.NOTE: The support.dell.com user interface may varydepending on your selections.What Are You Looking For? Find It HereDIM_book.book Page 10 Monday, October 15, 2007 11:04 AM
