PS6500 Hardware Maintenance Maintaining the EIP Card6-3EIP Card StatusYou can identify an EIP card failure by:• LEDs. The EIP card hardware status LED is yellow, and the Fault LED on the EIP card is yellow. See EIPCard LEDs on page 6-1.• Messages. A message on the LCD panel (located behind the bezel), on the console, in the event log, or in theGroup Manager GUI Alarms panel describes an EIP card failure.• Group Manager GUI and CLI output. The Member Enclosure window or member select showenclosure command output shows a failure.Array Behavior When an EIP Card FailsIf an EIP card fails, the array will continue to operate. Contact your PS Series support provider for a replacement.Replace a failed EIP card as soon as possible.Note: Do not remove a failed EIP card until you are ready to replace it.EIP Card Handling RequirementsFollow these EIP card handling requirements:• Protect the EIP card from electrostatic discharge. When handling an EIP card, always wear an electrostaticwrist strap or a similar protective device. See Protecting Hardware from Electrostatic Discharge on page 1-7.• Handle EIP cards carefully. Hold an EIP card only by the mounting bracket. Do not force an EIP card into aslot.• Store EIP cards properly. Store an EIP card in its original packaging or in an antistatic bag or place the EIPcard on a surface protected from electrostatic discharge.Replacing the EIP CardYou can replace a failed EIP card without affecting array operation.Notes: For proper array cooling, minimize the time that the chassis is open.Do not remove a failed EIP card until you are ready to replace it.To remove an EIP card:1. Use an electrostatic wrist strap or a similar protective device. See Protecting Hardware from ElectrostaticDischarge on page 1-7.2. Remove the bezel. See Removing and Installing the Bezel on page 1-8.3. Unlock and open the chassis. See Opening and Closing the Chassis Cover on page 1-9.4. Use a Phillips screwdriver to release the EIP card thumbscrew shown in Figure 6-3.