56 Using CDs, DVDs, and Other Multimediaw w w . d e l l . c o m | s u p p o r t . d e l l . c o mUsing CDs and DVDsFor information about using CDs and DVDs in your computer, see the TellMe How help file. To access the help file, see page 80.CD or DVD ProblemsIf you cannot play a CD, CD-RW, or DVDNOTE: Because ofdifferent worldwide filetypes, not all DVD titleswork in all DVD drives.High-speed CD drive vibration is normal and may cause noise. This noisedoes not indicate a defect with the drive or the CD.E N S U R E T H A T W I N D O W S ® R E C O G N I Z E S T H E D R I V E — Click the Startbutton and click My Computer. If the drive is not listed, perform a full scan withyour antivirus software to check for and remove viruses. Viruses can sometimesprevent Windows from recognizing the drive. Insert a bootable disk and restart thecomputer. Verify that the light is blinking, indicating normal operation.T R Y A N O T H E R D I S C — Insert another disc to eliminate the possibility that theoriginal disc is defective.E N S U R E T H A T T H E CD I S S N A P P E D T O T H E S P I N D L E O N T H E CD D R I V ET R A YA D J U S T T H E W I N D O W S V O L U M E C O N T R O L — Double-click the speaker iconin the lower-right corner of your screen. Ensure that the volume is turned up andthat the sound is not muted.C L E A N T H E D R I V E O R D I S C — See "Cleaning Your Computer" in the Tell MeHow help file for instructions. To access the help file, see page 80.If you cannot eject the CD, CD-RW, or DVD drive tray1 Ensure that the computer is shut down and turned off (see page 40).2 Straighten a paper clip and insert one end into the eject hole at the front of thedrive; push firmly until the tray is partially ejected.3 Gently pull out the tray until it stops.If you hear an unfamiliar scraping or grinding sound• Ensure that the sound is not caused by the program that is running.• Ensure that the disk or disc is inserted properly.
