Getting help and contacting DellSelf-help resourcesYou can get information and help on Dell products and services using these self-help resources:Table 49. Self-help resourcesSelf-help resources Resource locationInformation about Dell products and services www.dell.comMy Dell appTipsContact Support In Windows search, type Contact Support, and pressEnter.Online help for operating system www.dell.com/support/windowsAccess top solutions, diagnostics, drivers and downloads, andlearn more about your computer through videos, manuals, anddocuments.Your Dell computer is uniquely identified by a Service Tag orExpress Service Code. To view relevant support resources foryour Dell computer, enter the Service Tag or Express ServiceCode at www.dell.com/support.For more information about how to find the Service Tag foryour computer, see Locate the Service Tag on your computer.Dell knowledge base articles 1. Go to www.dell.com/support.2. On the menu bar at the top of the Support page, selectSupport > Knowledge Base.3. In the Search field on the Knowledge Base page, type thekeyword, topic, or model number, and then click or tap thesearch icon to view the related articles.Contacting DellTo contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell.NOTE: Availability varies by country/region and product, and some services may not be available in your country/region.NOTE: If you do not have an active Internet connection, you can find contact information about your purchase invoice,packing slip, bill, or Dell product catalog.10Getting help and contacting Dell 165